Managed Services

Beginning with an on-site technical evaluation of your IT infrastructure, our managed service program provides a personalized, all-inclusive approach to IT management. For a reasonable and fixed monthly fee, your managed service program will include maintenance, monitoring, and support services tailored to the needs of your business. 

Subscribers to our managed services plan will experience lower levels of downtime, increased performance and efficiency of IT systems, and quick resolution of routine and emergency IT problems. Most importantly, by allowing us to take responsibility for the functionality and performance of your IT systems, business owners, operators, and employees are able to focus on the day-to-day operations that make their business work.

Features and benefits of the managed service plan include:

• An in-depth evaluation of your current operations, future needs, and areas of concern
• The ability to design, re-design, or restructure your IT systems in a manner that addresses your key needs at competitive and affordable price points
• The ability to remotely manage your IT systems, including monitoring and troubleshooting, effectively limiting your potential downtime and interference due to technical-related issues
• 24/7 on-call support with a finite response time
• Available help desk-style support including service calls and support visits
• A proactive approach to systems monitoring, maintenance, and security with regular and timely communication regarding all potential issues

 

• Managed Services
• Commercial Facilities
• Virtualization
• Other Services

Data Recovery Plans: Insurance for your information and systems operations

International Data Corporation, a leading global market intelligence firm, estimates that companies lose an average of $84,000 for every hour of downtime.

According to research by the University of Texas, only 6% of companies suffering from a catastrophic data loss survive, while 43% never reopen and 51% close within two years.

With so much at stake, can you afford NOT to have a disaster recovery plan?

Gartner estimates that only 35% of small-to-medium businesses have a comprehensive disaster recovery plan in place. Business owners may mistakenly believe that the return on investment is too small to warrant budgeting for a comprehensive recovery plan, when in fact, the real disaster is to be caught without one.

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Call Us:  (919) 323-8900
Email Us: Sales@TechnicalUpgrade.com
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