Since we began working with Technical Upgrade, we have been very excited with the overall reliability and speed of our network. With no changes to our actual connections or replacing hardware, we were able to actually use our VPN. Configuring a network is a very tedious process and having the right people set it up initially makes all the difference.
TU has totally spoiled our organization. In over 10 years of service I cannot think of even 1 system failure. They stay ahead of the technology curve, are competitive, and great people too.
I've been using Technical Upgrade for all of my office tech needs, since I started my business.  They've built all of my business computers and networks, and designed all of my company's web sites.  Work has always been on time and on budget, and the Technical Upgrade Staff's attention to detail and their eagerness to fulfill my needs, seems to be their trademark.  I recommend their services to all of my colleagues, friends, and family.
Technical Upgrade brilliantly handled all of the Information Management, Integration and Technology requirements for our Start-Up. Technical Upgrade in general, and Brian Osberg in particular, went far beyond what we expected. They anticipated all of our Information Management and Technology requirements and walked us through the implementation in a friendly and professional manner. I would whole-heartedly recommend them.
Professional expert service, a knowledgeable & friendly staff, combined with their willingness to go that extra mile to make sure we are always happy with the I.T. service we receive, helps keep us a satisfied Technical Upgrade
customer. We recommend them to our clients as well.
CEO, TakeNote Technologies
Technical Upgrade provided, and continues to provide, an outstanding service to my business. They were instrumental in ensuring my business was brought up to speed. They have proven to be dependable, competent, and extremely responsive when any issues arise. Thanks to Technical Upgrade, my small business runs smoothly and efficiently.
Corporate Software Training maintains 6 computer training classrooms for area clients. Technical Upgrade has been vital in upgrading our infrastructure to the latest technology, while managing to stay well within our budget. Our IT maintenance and system preparation is critical to ensuring ‘no glitches’ for our clients. The response time to resolving any issues is practically immediate. By comparison to our past experiences, I expect Technical Upgrade to be our permanent IT consultant and solution provider.
Homeowner Associations USA currently maintains multiple state websites and is rapidly growing to cover the nation. Technical Upgrade helped us in the scalability of our systems to meet this future demand and implemented a secure platform for transactional e-commerce. They also moved us from a physical server environment to a virtual server environment (P2V) saving us considerable expense. We now have confidence in our upgraded backup and disaster recovery systems. I have every confidence in our contracted IT services with Technical Upgrade and am experiencing huge savings.